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Cookie Policy

Last updated: 8 September 2025

This Cookie Policy explains what cookies are, how Oxo Travels uses them, and how you can control your cookie preferences. By using our website, you consent to our use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to the site owners about how the site is used.

Cookies can be "persistent" (stored on your device until they expire or you delete them) or "session" cookies (deleted when you close your browser). They can also be "first-party" (set by us) or "third-party" (set by a third-party service on our site, such as analytics tools).

2. Types of Cookies We Use

Strictly Necessary Cookies

Always Active

These cookies are essential for the website to function and cannot be switched off. They are typically set in response to actions you make such as logging in, filling in forms, or setting your privacy preferences. Without these, the website cannot work properly.

Cookie NamePurposeDuration
supabase-auth-tokenStores your authentication session so you stay logged inSession / 7 days
__stripe_midStripe fraud prevention cookie set during payment1 year
__stripe_sidStripe session cookie for payment processing30 minutes

Functional Cookies

Optional

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use. If you disable these, some features may not work correctly.

Cookie NamePurposeDuration
oxo-currencyRemembers your preferred display currency across sessions30 days
oxo-search-prefsStores your most recent search preferences (origin, destination, passengers)7 days

Performance & Analytics Cookies

Optional

These cookies help us understand how visitors interact with our website by collecting anonymised information. This helps us improve our website's performance, content, and user experience.

Cookie NamePurposeDuration
_gaGoogle Analytics: distinguishes unique users2 years
_ga_*Google Analytics: maintains session state2 years

Marketing Cookies

Optional

These cookies may be set by our advertising partners. They are used to build a profile of your interests and show you relevant adverts on other sites. They work by uniquely identifying your browser and device.

Cookie NamePurposeDuration
_fbpFacebook Pixel: tracks visits for ad targeting90 days

3. How to Manage Cookies

You can control and manage cookies in a number of ways:

Browser Settings

Most browsers allow you to refuse, delete, or manage cookies through their settings. Note that disabling cookies may affect the functionality of this and other websites you visit. To manage cookies in your browser, look under Settings → Privacy & Security → Cookies.

Third-Party Opt-Outs

For Google Analytics cookies, you can opt out by installing the Google Analytics Opt-out Browser Add-on. For interest-based advertising, you can opt out via Your Online Choices.

Strictly Necessary Cookies

Strictly necessary cookies (such as authentication and payment cookies) cannot be opted out of, as they are essential for the website to function securely. Without them, you will not be able to log in, make bookings, or complete payments.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services, each of which may set their own cookies:

Stripe
Secure payment processing and fraud prevention
View Privacy Policy →
Supabase
User authentication and session management
View Privacy Policy →
Google Analytics
Anonymous website usage analytics
View Privacy Policy →
Facebook Pixel
Advertising measurement and targeting
View Privacy Policy →

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will update the "Last updated" date at the top of this page whenever we make significant changes. We encourage you to review this page periodically.

6. Contact Us

If you have any questions about our use of cookies, please contact us at privacy@oxotravels.co.uk or write to us at our registered address.

Questions About Cookies?

Our privacy team is happy to answer any questions about how we use cookies and your data.

Email Privacy Team